Free after Christmas returns on all orders.
Email us to request your Returns Label - Click here.
We offer a no quibble returns policy if your item isn't right for you. Returned goods must be unused, otherwise an online credit note, refund or replacement cannot be issued.
Unfortunately we cannot refund or exchange earrings, due to hygiene reasons.
Luxury Box Return Initiative
Do you have some spare Treaty Boxes?
Receive £1.00 (small box), £1.50 (large box) and £0.50 (linen bag) in store credit for each item returned.
Your points will be added onto your Treaty Rewards system for you to use whenever you wish.
The return postage is at your own cost, it will only cost £3 for a large box.
All returned boxes must be in good condition on return back to us, so please package them well. Please also note, we will only reimburse our new linen bags.
We hope this initiative will prevent waste and promote recycling!
Please post your items back to.
Treaty Returns, First Floor, 58 Church Street, Falmouth, TR11 3DS
Please include a note in the return parcel with name and email address.
We will notify you when we have added the store credit to your account.
Thank you for recycling with us, we appreciate your effort.